HALODISC Custom Numbers Return & Warranty Policy

Last updated: July 17, 2026

1. Customized Product Policy

Custom Numbers wheel covers and other made-to-order products are final sale and are not eligible for return, exchange, or refund except in cases of a confirmed quality issue, manufacturing or material defect, or an error made by HALOBLK.

Customers are responsible for checking numbers, colors, models, sizes, and compatibility before placing an order. An incorrect customer selection, a change of mind, or personal preference is not considered a quality issue.

Minor differences in color, finish, texture, or positioning caused by the customization process are not considered defects if they do not affect normal use.

2. Confirmed Defects or HALOBLK Errors

If a customized product has a confirmed defect or does not match the confirmed order because of a HALOBLK error, please contact HALOBLK with your order number and clear photos or videos. Do not install, modify, discard, or return the product until instructions are provided.

For an approved claim, HALOBLK may provide a replacement, repair, store credit, or refund, depending on the circumstances.

3. Six-Month Limited Warranty

HALODISC customized products are covered by a 6-month limited warranty from the date of delivery against confirmed manufacturing and material defects under normal and intended use.

4. Warranty Exclusions

• Damage caused by incorrect installation or removal;
• Scratches, curb damage, impact damage, accidents, or road hazards;
• Normal wear and tear;
• Damage caused by misuse, modification, improper maintenance, or unauthorized repair;
• Loss, theft, or damage caused by external factors;
• Cosmetic differences that do not affect the normal function of the product.

5. How to Submit a Claim

Contact HALOBLK and provide your order number, a description of the issue, and clear photos or videos. HALOBLK may request additional evidence before approving a warranty claim.

Email: support@haloblk.com
Phone: +1 (626) 784-8999, Monday–Friday, 9:00 AM–5:00 PM